Q
How do I become a SaksFirst member?
A
All SaksFirst and SaksFirst World Elite Mastercard cardholders are automatically members
of the SaksFirst Program. You can start earning Bonus Points towards a SaksFirst
Gift Card with your first SaksFirst Card purchase.
Q
Where can I earn SaksFirst Points?
A
With the SaksFirst Card or SaksFirst World Elite Mastercard®, you can earn Points on
eligible purchases
at Saks Fifth Avenue stores and saks.com. SaksFirst World Elite Mastercard® cardholders
can also earn
Points on purchases outside of Saks.
Q
How many Points do I earn per dollar?
A
You can earn 2 to 6 Points per dollar spent at Saks, depending on your year-to-date
spending at Saks. Please refer to the Member Benefits section for
details. You can
also
earn even more Points during our Double and Triple Point events.
Q
What items are excluded from earning Points?
A
Sales tax, delivery fees, purchases of gift cards, gratuities, alterations, repairs, and
beauty salon
products and services.
Q
How do I know how many Points I’ve earned?
A
Your SaksFirst Points balance is included in your monthly billing statements or you can
check anytime by logging
in to your SaksFirst Account.
Q
Do Points expire?
A
Yes, any SaksFirst Points that are less than the 2500-Point minimum for redemption will
be forfeited in
January of the following year they were earned.
Q
How do I manage my account preferences and make payments to my SaksFirst Card?
A
You can make payments on your SaksFirst Card or SaksFirst World Elite Mastercard® online,
by phone or by mail. Access your SaksFirst Card information here and Mastercard
account here.
Q
How is my SaksFirst Gift Card value determined?
A
SaksFirst Gift Cards are issued as a value of 1% of your total net SaksFirst Points, in
$25 increments.
You can earn unlimited Points toward your SaksFirst Gift Card. And with your SaksFirst
Mastercard®, you
can earn 2 Points per dollar on purchases outside of Saks.
Q
How do I use my SaksFirst Gift Card?
A
SaksFirst Gift Cards can be redeemed in all Saks Fifth Avenue stores and at saks.com.
Simply present
the gift card to a Style Advisor or enter the gift card number upon check out at
saks.com.
Q
How do I redeem my Points for a gift card?
A
You will automatically receive your SaksFirst Gift Card in early February for any
SaksFirst Points not
redeemed in the previous year in increments of 2500 Points. You can also request a
SaksFirst Gift Card
throughout the year by calling SaksFirst Customer Service at 1.877.551.7257 or by
redeeming your Points
when you review your balance online.
Q
Do SaksFirst Gift Cards expire?
A
Yes, SaksFirst Gift Cards expire on December 31 of the year they were issued. The
expiration date is
printed on the gift card for your convenience.
Q
I lost my SaksFirst Gift Card. What should I do?
A
Please call us at 1.877.551.7257 and we will gladly assist you.