Saks.com Customer Service

Saks Fifth Avenue

FREE SHIPPING
on $150 or more with code FREESHIP. Details


		FREE SHIPPING* on any $150 order Now through Saturday, August 30
		Just enter promo code: FREESHIP at checkout.
		*Offer valid with any purchase of $150 or more through Saturday, August 30, 2008 at 11:59 pm (ET). To redeem, select Standard shipping and enter promotional code: FREESHIP. Offer valid for Standard shipping only. Offer valid at saks.com only. Gift card purchases, gift wrap, taxes, and shipping cannot be applied towards the qualifying amount. Offer may be used when shipping to multiple addresses. Valid on shipments to U.S. addresses only. Offer not valid on Rush, Overnight, or Saturday delivery orders. Not valid in Saks Fifth Avenue stores or Saks Fifth Avenue OFF 5TH stores. Not valid on purchases of Gift cards. Not valid on items that require Rush or Overnight shipping. No adjustments to prior purchases. This offer is non-transferable.

Online Account · Order Tracking · Stores & Events
Customer Service · 1.877.551.SAKS (7257)

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CUSTOMER SERVICE

Welcome to saks.com Customer Service.

Chat with us
We love hearing from you. Clicking the "Live Chat" link here, or clicking "Live Chat" at the bottom of your main screen, makes it possible to chat with a saks.com Sales Associate. This service is available 24 hours a day, 7 days a week.

E-mail us anytime
You may e-mail a saks.com Sales Associate 24 hours a day, 7 days a week. E-mails will be responded to within 12 hours.

Call us
To speak with a saks.com Sales Associate by phone, feel free to call 1.877.551.SAKS (7257), 24 hours a day, 7 days a week. If you are calling from outside of the U.S. or Canada, please dial 800.7257.7257.

If you are a SAKSFIRST member, our special SAKSFIRST Consultants are available exclusively for you. To speak with a SAKSFIRST Sales Consultant by phone, feel free to call 1.800.871.SAKS (7257), from 9 a.m. to 7 p.m. (ET), Monday through Friday.

To speak with someone in Credit Services, call 1.800.221.8340.

Ordering Information
Shipping, Returns & Taxes
Alterations & Product Care

Size Guides
Men's General Size Guide
Women's General Size Guide

Saks Account Information
Account - View order status and history, account settings and e-mail preferences for your saks.com account
Online Billing - Review your Saks World Elite™ MasterCard® or Saks Fifth Avenue credit card statement information and make payments online

Programs & Rewards
SAKSFIRST

Frequently Asked Questions
If the question you have isn't covered in one of the topics above, take a look through our list of Frequently Asked Questions.

24/7 CUSTOMER SERVICE: LIVE CHAT · EMAIL · 1.877.551.SAKS (7257)
KEY TO THE CURE · SHIPPING, RETURNS & TAXES · SAKS CARD: APPLY & MANAGE · WEDDING REGISTRY · SITE MAP · CAREERS · ABOUT US
© 2008, SAKS FIFTH AVENUE, POLICIES